Visiting our offices

• You must have an appointment to submit your application. You will not be seen without one.
• If you are unable to attend your appointment, please cancel or reschedule through your confirmation email.
• Please do not bring any friends or family members to your appointment.  If you are applying for a child passport, both parents are welcome to attend, however, only one parent is required to lodge a child’s application if they are under 16. Only children over the age of 16 are required to attend the appointment in person.
• Please arrive 10 minutes before your appointment to allow for security checks.